How to rent a car with EV DRIVEHUB. There are 2 channels for customers to choose from.

1. INBOX channel:
1.1. Ask about the queue of available cars with the Admin directly through the Line:@ev.car system.
1.2. Inform your name-surname, telephone number, email.
1.3. Notify the date and time of pick up and return the car.
(Inform additional information: hotel name, flight ticket)
1.4. Confirm car reservation and make reservation payment. with the officials

2.ONLINE channel:
2.1.Customers can reserve a car online by themselves through the website, click "Book now".
2.2 Login to the member system for "former customers". Register by entering your email address (used to register a car reservation) and password (enter your phone number). When you are finished entering your information, click "Sign in",
And for "new customers" you must "apply for membership" first (filter information: name-surname, telephone number , email, and new password) when you have completed the process. You will be taken to the online car reservation page immediately.
"Click the button to rent a car" ►"Select the service branch" ► "Click on the date you want to rent" ►"Choose pick up and return time" ►"Click search for car" you will find car models that are available to serve customers on the date you want to rent. If any customer is interested in reserving a car, they can choose
"Click to reserve this car" ► Go to the "Reservation Details" page (select additional services according to needs, such as additional car insurance or tax invoices) ► "Click to accept the terms of service and privacy policy" ► "Choose the payment method" that is convenient for you when you have completed the process. The system will bring up the vehicle reservation page with complete reservation details.

Documents for car rental
     The Hat Yai electric car rental company may charge an advance rental fee of 1,000 baht to lock the car queue to ensure that both parties will definitely receive the car on the day the car is reserved. And we are responsible for delivering rental cars to all customers. Any customer who does not have a credit card Can be rented But we request permission to collect a car insurance fee of 3,000 baht for daily car rental. Complete the transfer back to the customer at the end of the rental within 24 hours.

When renting a car, the car renter needs to prepare the following rental documents:
Electric vehicle rental documents for hourly/daily rentals:
1. Identification card.
2. Car driver's license (not yet expired).

Electric vehicle rental documents for those who bring their cars in for repairs:
1.ID card.
2. Driver's license (not yet expired).
3. Car registration statement.
4. Car claim form from the insurance company.
5.Repair slip/car pick-up date Issued by a service center or car repair shop.

Electric vehicle rental documents for monthly car rental:
1. Identification card.
2. Car driver's license (not yet expired).
3.Document confirming the workplace.

Electric vehicle rental documents for annual car rental:
1. Identification card.
2. Car driver's license (not yet expired).
3.Document confirming the workplace.
4. Car insurance cost 10,000 baht (at the end of the rental If the customer has not violated the conditions We will transfer the money back within 24 hours after returning the vehicle.)
5.Company documents Company name registration (as guarantor If renting in the name of an individual).

Terms and conditions for renting electric vehicle car

1. Age and Driver’s License: The renter must be at least 18 years old and possess an international driver’s license or a valid driver’s license issued by the relevant government agency. Additionally, the renter agrees to allow the rental provider to take photographs or make copies of their national ID card, passport, or driver’s license as evidence.

2. The renter shall use the vehicle for tourism or for lawful business purposes only. The renter agrees not to:

Use the rented vehicle for commercial purposes
Use the rented vehicle for any illegal activities
Carry or possess any illegal items in the vehicle
Engage in any other activities that violate the laws of the state
In the event of any breach of the aforementioned terms, the renter shall be solely responsible for all damages incurred.

3. The renter shall use the vehicle only within the areas designated by each branch. If the renter has a need to take the rented vehicle outside of the designated areas as detailed above, the renter must obtain written permission from the Lessor. Otherwise, it will be considered theft, and the renter agrees that the Lessor may immediately take legal action.

4. The renter shall use the vehicle only in the areas specified in the Agreement. If the renter breaches this condition and the Lessor is unable to contact the renter within 3 hours, the Lessor has the right to notify the authorities and take legal action against the renter immediately.

5. In the event that the renter breaches any of the terms and conditions set forth in Clauses 2, 3, and 4, resulting in the Lessor having to repossess the vehicle, the renter agrees to be responsible for all costs incurred by the Lessor in repossessing the vehicle.

6. The renter agrees not to sublet, transfer, or assign the rented vehicle to any other person for driving purposes.

7. In the event that the renter drives the rented vehicle in violation of traffic laws, such as exceeding the speed limit or disobeying traffic signs, and a ticket is issued to the Lessor company, the renter shall be responsible for paying the fine in the amount stated on the ticket.

8. Electric Car rental Hat Yai, all models, all cars. The price stated is the rental fee for self-driving, including basic insurance coverage (CDW), driver and passenger protection. Excludes interior equipment, car key, tires, and car windows. In the event of damage or accidents to the rented vehicle, the renter must inform the lessor immediately. The renter agrees to pay fines/deductibles, with the rate of fines/deductibles determined according to the circumstances and cases as follows :

    8.1 In case of car damage:
           If the renter is at fault or there is no other party involved:
          The renter will be responsible for the first-party excess, starting at 5,000 baht and up to a maximum of 50,000 baht.
          The amount of the first-party excess is at the sole discretion of the rental company.
          If the insurance company's assessment of the damage exceeds the coverage limit, the renter agrees to be responsible for the additional expenses not covered by the insurance company.

    8.2 In the event that the rented car is involved in an accident that renders it unusable or unable to be rented to other customers, the renter agrees to compensate the rental company for damages and downtime at a rate of 50,000 to 100,000 baht, depending on the extent of the damage.

    8.3 In case of an accident, if the renter is not at fault, the renter will not be responsible for any damages. The renter must submit the insurance claim form of the other party to Electric Car Rental Hat Yai Co., Ltd.

    8.4 SCDW stands for Super Collision Damage Waiver. It is a type of first-party insurance that covers damage to the rental car in the event of an accident, regardless of whether there is another party involved. Except for the loss of car keys, SCDW can be purchased for the following additional costs :

Vehicle Type : Intermediate Electric Car (5 Seats)  Price per Day : 300 Baht  with a maximum of 6,000 baht per rental contract.

(In the event of total damage to the vehicle, including damage to the electric car battery, the company reserves the right to claim damages from the renter at its discretion.)

    9. Smoking, Pets, and Alcohol Policy:
Smoking is prohibited inside the rental car.
Pets are not allowed in the rental car.
A fine of 5,000 baht will be charged for any damage caused by smoking or pets.
The renter must not drive under the influence of alcohol.
The renter is fully responsible for any damage caused by driving under the influence of alcohol.
The rental company reserves the right to take legal action against the renter in any case.

    10. Prohibited Modifications and Subletting:
The renter is prohibited from modifying any equipment or parts of the vehicle.
The renter is prohibited from subletting, pawning, or selling the vehicle.
If the renter violates any of these prohibitions, the rental company will take legal action against the renter, both civil and criminal.
The rental company will also claim for any damages incurred in all cases.

    11.  Tires:
If the tire leaks, the renter is responsible for having it repaired and returned to the rental company.
If the tire bursts, the renter is responsible for purchasing a new tire of the same brand and model for the rental company.

The renter may be charged for the cost of repairing or replacing the tire if they do not do so before returning the car.

    12.  The Rental Company is Not Responsible for Lost Property:
The rental company is not responsible for any property that the renter leaves in the rental vehicle.

The renter should carefully check the car for any personal belongings before returning it.

    13. Security Deposit:
Under this contract, the rental company will refund the full security deposit to the renter when the renter returns the vehicle, provided that the renter has not breached the contract and there is no damage to the vehicle.

On the other hand, if the renter breaches any of the aforementioned contract terms, the renter agrees that the rental company may immediately forfeit the security deposit and agrees to be sued for actual damages.

If the renter does not pay the fine in cases where the rental company is entitled to a fine, the rental company has the right to immediately deduct the fine from the security deposit.

Additional notes:

The rental company may inspect the car before returning the security deposit to the renter.
The rental company may charge the renter for any damage to the car, even if the damage is not covered by insurance.

    14. Termination of Contract:
If the renter breaches this contract or any of the rental company's rules and regulations, this rental contract will be terminated.

The renter must return the vehicle to the rental company, or the rental company may immediately repossess the vehicle.

The renter agrees that the rental company may forfeit the security deposit and must compensate for all damages incurred.

Otherwise, the rental company will take legal action, both civil and criminal.

Additional notes:

The rental company may charge the renter for any towing or storage fees incurred if they repossess the car.
The renter may be denied insurance coverage if they breach the contract.
The renter may be arrested and charged with a crime if they refuse to return the car.

**The car renter has read all the terms and conditions of the car rental and agrees to abide by the terms and conditions of the car rental by signing below as evidence.

How to cancel or change a reservation

1.How to cancel a rental car reservation
You can cancel your car rental reservation with us via

line ID:@ev.car
call center:  098 - 915 9498 or 093 - 584 9498

2. How to change your reservation

Booking changes Such as changing the date of car pick up or returning the car, changing the time of car pick up. or change the time of returning the car And change the car model, you can notify the staff at least 24 hours in advance before making the change.
In changing your booking, the electric car rental price may be increased depending on the promotion during the time you make the change.

3. Policy for transferring money back when canceling a reservation
The company has no policy for refunding car rental reservations. that the customer has already paid, but the customer can postpone receiving the car for free 1 time within 30 days. If the deadline has passed, a new reservation must be made and the reserved money will not be refunded.

4. Specifying the car color or year model
If a customer has reserved a car online through the company's website link and has not made a reservation through the company's inbox, the customer cannot specify the car color or car model. Your high expectations may not be met.
If customers are not comfortable with this, they can make online reservations via inbox and chat with the company's admin.

5.Change of car model
In some cases, the company may change the car model that you have already reserved on the day of receiving the car. The reason for the change is due to, for example, the previous customer re-renting the car. The previous customer crashed his car. The car has had an accident or failed a quality inspection, etc. The company will change the car model to a similar or the same model so that you can use it on the day and time the customer picks it up.

6. Differences between booking online and inbox in booking a car.

6.1.If the customer reserves a car online Customers can reserve a car by themselves immediately at a time that is convenient for them. If the customer reserves a car through the inbox channel, the reservation must be made during the company's business hours.
6.2.Booking online, the customer must pay the rental amount immediately, but if the customer chooses to reserve through the inbox channel, the deposit can be transferred to 1,000 baht, the remaining amount can be paid on the day of receiving the car.
6.3.For online bookings, customers cannot change the date and time of the vehicle pick-up location. Customers must clearly specify booking information, but if customers make reservations through the inbox channel
You can change your booking information through the company admin.
6.4.For online bookings The company reserves the right not to refund the rental fee if the customer cancels the reservation in any case. For bookings via inbox, for a deposit of 1,000 baht, the company does not have a policy for transferring money back.
6.5.Customers cannot enter into multiple rental contracts during the same period (one customer cannot rent more than 1 vehicle during the same period).

Car insurance conditions between the renter and the lessor

Insurance conditions
Electric rental cars only have basic insurance to protect the driver and people inside the vehicle. Customers can purchase additional insurance to increase their coverage. Details as follows:

1.insurance type A (SCDW)

- Price 250 baht/day, MG EP/EP PLUS model 

- Price 300 baht/day, model MG ES/MG ZS EV D 

**Coverage in all cases when an accident occurs, except for car keys and tires. ( not include vat)

2.insurance type B (ECDW)

Price 500 baht/day ( not include vat)

**Coverage in all cases when an accident occurs.

Note: In the case of damage to the entire vehicle and impact on the battery. The company reserves the right to collect damages as appropriate.

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Not purchase additional insurance. Must be responsible as follows:

**In the case where the tenant is in the right There must be an insurance claim form from the other party. Confirm and must pay the first portion of damages starting at 3,000 -5000 baht.

**In the case that the tenant is at fault and there are no parties Must pay damages starting at 5,000 baht up to the actual value of damages incurred.
**In the case of severe damage to the vehicle and cannot be used, damages must be paid starting at 50,000 baht up to the actual value of the damage.

Car rental terms and details for renting a self-drive car

1. Qualifications of the tenant.
The renter must be 20 years of age or older and on the date of renting the car. The renter must bring the original documents as follows.
1.1 ID card
1.2 Car driver's license (not yet expired)

2.Business hours.
The company is open every day from 8:30 a.m. - 7:00 p.m. Renters must pick up and return the car during business hours. In the case of receiving a car or returning a car outside of business hours There are additional service fees as follows:
2.1 In the case of picking up a car or returning a car between 8:00 p.m. - 10:00 p.m., there is an additional service charge of 300 baht/time.
2.2 In the case of picking up a car or returning a car between 10:00 p.m. - 12:00 a.m., there is an additional service charge of 400 baht/time.
2.3 In the case of picking up a car or returning a car between 6:30 a.m. - 8:00 a.m., there is an additional service charge of 200 baht/time.

3. Location to pick up the car.
The renter must pick up the vehicle in person at the company's branch office. or airport, we provide free delivery service If the renter wants to pick up the car off-site, there will be an additional fee. You can ask the company staff. For returns at different branches, you can ask the company staff for price details.

4. Car return location.
The renter must return the car to the same branch office from which the car was picked up or to the airport. If returning the car to a different branch or other location, there will be an additional service charge. You can ask for prices from the company's sales staff.

5. Electrical energy.
The company delivers the first 100% electric car to the renter on the day the renter returns the car. No need to recharge the electric power. But it must not be lower than 15-20%. If it is lower, the renter will be charged a fine as follows.
- If the battery is below 10%, there will be an appropriate service charge.
- Battery 0% charges a fine of 1,500 baht or more depending on distance.
 

6. Counting the days of car rental.
Self-drive car rental for 1 day is counted as 24 hours of rental time. When will the renter pick up the car? If the renter returns the car late, there will be a late return penalty calculated per hour. And if returning the car is delayed for more than 4 hours, it will be considered as an additional day of car rental.
 

7. Refund of deposit.
When the renter has returned the car in normal condition. The company will transfer the deposit back to the renter via the renter's bank account number within 24 hours.

8. Renting more cars.
When the renter wants to rent an additional car from the original rental contract. Let the tenant notify the company at least 6 hours in advance and transfer the additional rent money or to the company, which must be completed before the time in the original rental contract expires. If the tenant does not pay in time The car must be returned to the company immediately. and renew the lease contract

9. Vehicle tracking back.
Date and time At the end of the lease contract It will be specified in the car rental contract. Renters who want to rent additional cars from the original rental contract Payment must be made on time. If payment is too late The company will recall the vehicle. Ask the renter to return the car to the company. And if the car is not returned The company will send employees to track the car back. and do not refund the car warranty fee

10.Returning the car before the deadline.
When the renter wants to return the car before the deadline according to the time specified in the car rental contract The renter must notify the company at least 1 day in advance. The renter can return the car before the deadline. But the rent paid will not be returned.

11.End of rental contract.
The following events It is considered that the car rental contract has ended, including:
11.1 When the normal rental period expires.
11.2 When the tenant does not pay the rent. Overdue for more than 1 day
11.3 When the renter takes the car to be pawned or parked with another person and receives money in return from that action. and do not own the rented car themselves according to the rental purpose for normal use
11.4 When the company terminates the rental contract. Because the renter uses the car in the wrong way or without permission from the company.

12.Using a car.
12.1 The renter must use the car for normal business. Do not use it for competition, experimentation, or driving through water or mud, which will cause damage to the vehicle.
12.2 The renter can drive the car without limit on distance. But you must stop periodically when driving long distances.
12.3 Cars are prohibited from being taken out of the Kingdom of Thailand.
12.4 Cars must not be used for transporting illegal substances.
12.5 Cars must not be loaded beyond what is specified in the car manual.
12.6 Smoking is prohibited in the vehicle.
12.7 Pets are prohibited in the vehicle.
12.8 Do not bring smelly items such as durian or fermented fish into the vehicle.

13. Duties of the tenant.
13.1 The renter must drive the car carefully, without carelessness, get enough rest and not drink alcohol beforehand or while driving
13.2 The renter must drive the vehicle in accordance with traffic laws. If a traffic ticket or fine occurs, the renter must pay the expenses himself.
13.3 The renter must maintain, take care of, and park the car in a safe place. like your own car
13.4 The tenant must report the matter to the police. When a car is struck and the other party flees
13.5 The renter must not allow or allow people who do not have a license to drive a car. Drive a rented car If an accident occurs, the renter must be responsible for all damages.
13.6 When a car has an accident The renter must telephone to make an insurance claim. and bring the claim form to the company on the day of returning the vehicle.
13.7 The renter must check the receipt/tax invoice. In the case that it is incorrect, please report correction immediately. because it cannot be edited retrospectively

How to rent a car with EV DRIVEHUB. There are 2 channels for customers to choose from.

1. INBOX channel:
1.1. Ask about the queue of available cars with the Admin directly through the Line:@ev.car system.
1.2. Inform your name-surname, telephone number, email.
1.3. Notify the date and time of pick up and return the car.
(Inform additional information: hotel name, flight ticket)
1.4. Confirm car reservation and make reservation payment. with the officials

2.ONLINE channel:
2.1.Customers can reserve a car online by themselves through the website, click "Book now".
2.2 Login to the member system for "former customers". Register by entering your email address (used to register a car reservation) and password (enter your phone number). When you are finished entering your information, click "Sign in",
And for "new customers" you must "apply for membership" first (filter information: name-surname, telephone number , email, and new password) when you have completed the process. You will be taken to the online car reservation page immediately.
"Click the button to rent a car" ►"Select the service branch" ► "Click on the date you want to rent" ►"Choose pick up and return time" ►"Click search for car" you will find car models that are available to serve customers on the date you want to rent. If any customer is interested in reserving a car, they can choose
"Click to reserve this car" ► Go to the "Reservation Details" page (select additional services according to needs, such as additional car insurance or tax invoices) ► "Click to accept the terms of service and privacy policy" ► "Choose the payment method" that is convenient for you when you have completed the process. The system will bring up the vehicle reservation page with complete reservation details.

Pick up date/time , Date/time return the car

ㆍ pick-up and drop-off location

ㆍ Name, phone number, e-mail address

ㆍ ID card photo, driver's license photo

Hourly rental fee hours, starting at 160.-/hours

Car model MG EP , MG EP PLUS , MG ZS EV 2019, starting rental fee per day 1,200.-,

Car model MG ZS EV D 2022, MG ES ,starting rental fee per day. 1,300.-

1.Press  Tab to Start at the MG SUPER CHARGE screen.

2.Plug the charging cable into the vehicle.

3.press the car lock button

4.Press to select the charger type (CCS2).

5.Touch the MG SUPER CHARGE card to the charger card reader area.

6.Wait a moment, the system will start charging.

7.How to stop charging

   7.1 The battery status  100% full charge, press the button to unlock the car. Remove the charger cable from the vehicle.

   7.2 The battery is not fully charged, press the "Press to Stop" button on the MG Super Charge  screen.
         Touch the MG SUPER CHARGE card to the charger card reader area again.

1. MG SUPER CHARGE charging station 

2.EA Anywhere,  Search for stations from the EA Anywhere application.

3.PTTOR EV Station PluZ is an EV Charging Station at PTT Public Company Limited inside the PTT Station gas station.

4.PEA VOLTA Charging Station  Download the PEA VOLTA app to search for a charging station.

5.MEA EV Charging Station Download the PEA VOLTA app to search for a charging station.

6.Elex by EGAT Download the EleXA app to search for a charging station.

7.EVOLT, Download the EVOLT app to search for a charging station.

Touch the card and the charging station doesn't work. Contact Hat Yai electric car rental company. to check the remaining balance on the MG SUPER CHARGE card

Contact service center Call center MG SUPER CHARGE phone number 02-1147638

Press to lock the car and unlock the car 2 times and then remove the charger from the car again.